The people behind the Twitter handle - where the bulk of their social customer service inquiries occur - sometimes get so creative that the answer to the query is actually spelled out in the playlist by reading the song titles in order (see example at the bottom of this post). The popular music streaming company prides itself on what it calls "Random Acts of Kindness" - surprising the customer by sharing a song or a playlist based on their individual music tastes. Spotify may be able to be reached in the United States at (917)-565-3894.It's rare that a company can so seamlessly integrate its product into social media, but Spotify's approach is music to its customers' ears. Other ways to get help with Spotify How to contact Spotify by emailĪs an alternative to our recommendation of using the contact form, you can try emailing Spotify at. Watch your email account for a response from Spotify, and see what advice they give you.Once you’re done with the drop-down menus, click in the box labelled “Please Enter Your Question” and type in as many details as you can about the problem that you’re having. For instance, you may be able to identify the exact nature of your issue, or you may be able to select the device that you are using Spotify on (as your problem may be platform-specific).
For example, if your problem is with playing music, your issue may be that your songs are stuttering, don’t work while you’re offline, or don’t work at all.ĭepending on your choices, you may have additional options in further drop-down menus. Then, click the drop-down menu beside “2” and select the specific issue that you are having. you’re having trouble logging into your account, playing your music, or managing your subscription).
If you’re having trouble using Spotify, the website has an extensive help section that should answer most common questions.
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